toll free number providers

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Toll free number : Why its needed for small Business

 A toll free number can be an indispensable business asset, regardless of your company size. The benefits of having a toll free number are endless. It goes beyond just brand recognition and credibility; toll free numbers can also increase your sales and ROI.

Here are 5 reasons why your small business needs a toll free number:

Easy to remember

Another benefit of having a toll free numbers for your business is that it’s much easier to remember than any other number, especially if it’s a vanity number. People are more likely to call you, it can generate more sales and it can be a really powerful marketing tool for your business.

Improve customer satisfaction

With a toll free number, you can improve your customer service and satisfaction simply by being available to take their call.  A toll free numbers make it easier for your customers to reach you and get their questions answered. They’ll be able to call you any day, at any time and it won’t cost them a thing. The easier you make it for your customers to reach you, the more likely they are to remain a customer.

Marketing Tool

Toll free number allows you to create extensions, which can then be associated with a particular campaign. One number for print, one for the website, etc. Your toll free number can act as a marketing tool and as a result can increase your call volume, sales, and ROI.


Toll free number isn’t just for big corporations; they are great for companies of all sizes, especially those just starting a business. Having a toll free numbers gives your business credibility and enhances your company’s image.  You could be working out of your basement and no one would know.


With a toll free number, location doesn’t matter.  Relocating your business? Your customers won’t even know! You can still be reached by your toll free numbers regardless of where you are located, simply by forwarding your calls to your cell phone or any other phone for that matter.

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Toll free number : What you need to know about it?

Irrespective of what market your corporation is in, each valid enterprise wishes a manner for his or her customers to contact them (Toll free number). While you start off small, you can frequently escape with the use of your local office line. However as you enlarge, upload departments, and develop your client base, then the front table phone won’t be sufficient to address your needs.

This is when it makes sense to get a toll free number and begin taking phone calls from the big boys of the industry. 

What is a Toll Free Number?

The toll free number is a staple of professionalism that allows your customers to call you free of charge. Despite their name, the phone calls are not technically ‘free,’ as the business that owns the number must pay for both incoming and outgoing activity.

How Exactly Does A Toll Free Number Work?

The idea behind a toll free number is that anyone calling the business has, in all likelihood, either already spent money with them, or is seeking information to possibly place a new order. Not charging for the phone call is a way of saying, ‘thanks for your business.’

Are There Any Differences Between 800, 888, 877, 866, and 855? Is 877 toll free?

Toll free number come in five different formats – 1-800, 1-888, 1-877, 1-866, and the newest, 1-855. These formats are no different from each other, other than by appearance, and neither one costs any more than the others to acquire or operate. One company draws an appropriate comparison between phone number formats and website domain names. 800 is essentially .com, 888 is .net and 866 and 877 are like .info, .biz or country codes,’ they explain. ‘They all technically work the same.”

This is a great way of thinking about toll free numbers as you decide which one will fit the needs of your business. Some incredibly successful companies have created entire brand names around a 1-800 phone number, such as 1-800-FLOWERS, and 1-800-CONTACTS. Ultimately, you must decide how central your new toll free number will be to your business, in what capacities it will serve your customers, and how important it will be to your branding efforts.

What Is Toll Free Number Hoarding?

According to the FCC, hoarding (also known as ‘warehousing’), is an illegal activity in which a business or service provider will snatch up large blocks of toll free number with the intention of reselling them at a premium in the future. The FCC regulates this activity by checking to make sure there are actual subscribers for whom the toll free number are being reserved. In fact, the FCC even reports that it is illegal for any subscriber to sell their toll free number for a fee. This law is intended to regulate the marketplace and ensure that all of the best vanity numbers do not become incredibly expensive to reserve.

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Toll free number and local number : You need to know about it

A successful business communication is the most important thing. When it comes to making a connection with the customers (toll free number). And once the customers are provided with a productive and result-oriented communication channel, good business results become more likely.

Eventually, the customer should find it easy and efficient when they try to make a business communication. Precisely, your business should be equipped with such communication channel. That the customers should not give it a second thought while approaching you for their needs.

Today, toll free number and local numbers have proved to be very beneficial for a fruitful business communication leading to the customer success. Here are some aspects to consider before you go for a particular type of number.

Understanding the Customer Psyche

The very first thing that helps in making a good customer connection is to understand your customers well. This understanding helps in designing the services accordingly. The best possible options come to the surface once you have the thorough understanding of your customers.

In the same manner, if you have to pick one between toll free and local number then it is necessary to understand, why a particular choice of number fits well in the scheme of your business.

Picking Up the Right number

Your decision should totally depend on the type of customer base and the kind of demography and time zones they fall in. The most important thing before picking up a number is to understand what all needs are going to be fulfilled by a particular type of number.

A particular type of number may be good for a specific customer base and may not be as useful for the other kind because of the demography and business interests of the customers. In this way, you have to understand that utility and usage behind the local as well as toll free number.

Local Numbers

It has been found that it is a general tendency of the customers to do business in their own locale. Because it gives a sense of proximity to the company you are doing your business with. And also a sense that the service or support is not far away.

So with the local number, you make the presence of your business felt to your customers by becoming visible in the local phone directories and this leads to higher accessibility to your business.

If your business has a wide audience spread across continents then conducting business becomes much easier with the help of a local number that charges based on the number of minutes used by the customers. In the search results also, Google has a tendency to show localized results so a person who might be looking for a business solution will end up zeroing in your local number despite a different business location.

Toll Free Number

A toll free number is a token of assurance for the customers. That customer service is quite accessible and contacting the service provider is much easier. A toll free number helps in consolidating the brand image of your company. As it carries a message that the company understands its responsibility. To stay connected with the customers without incurring any charge to them.

The most important aspect of business communication is to make the very first connection with a particular customer. Once the communication with the customer has initiated. Building a relationship with them totally depends on how effectively the needs of the customers taken care of. Toll free number conveys that the company is always there to listen to the customers.

Customer retention is another factor that comes along with the toll free number. As the customers can reach the service provider anytime from anywhere. And customer retention depends on perpetual and hassle free communication.

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Toll free number : 3 things you need to know about toll free

As the demand for toll free number has grown, the combinations available with the 800 prefix have dwindled. To keep pace, several new prefixes were added to the mix. Now, numbers with 888, 877, 866, 855 are also toll free.  Even with these, many of the desirable 7-digit combinations for vanity numbers using these prefixes taken.

Toll Free Number Brokers

Vanity combinations are so popular, there are companies that keep tabs on the numbers and snatch them if they become available. Conceptually, this is the similar behavior to those that wait for certain website domains to open up or those that squat on a desirable URL and then resell for exorbitant fees.

Toll free number brokers buy and sell numbers. You can purchase available vanity numbers from the broker but then must find a service provider to host the number within a certain period of time. The number is then ported to the new service.

Abused Toll Free Number

From a business perspective, if you decide to extend branding through a vanity line for your organization, it is important to make plans to keep the number reserved and/or activated. One of the downsides of vanity toll free number (as well as web domains) is that numerous popular combinations not owned by the businesses that you expect to hold them.

Many vanity toll free number has snatched up by unrelated companies capitalizing on another brand’s popularity. These “rogue” numbers can be very harmful to your company’s reputation.  Beware! Have a plan in place to avoid this type of problem before you purchase a vanity number.

Customer Confusion

With the limited 800 toll free number availability, your organization may decide to use one of the other prefixes to extend your company’s branding through a vanity number. Use caution. Customers can become confused and dial 800 instead of 855 or 888. They may remember the vanity portion, but not the prefix, thus reaching another business unintentionally.

Make sure to investigate the other prefixes with your vanity combination. To find out who the customer will reach if the number misdialed. Consider and plan for the consequences of a misdialed number. Weigh the drawbacks and benefits associated with each vanity toll free number option. Remember, the end result may be more detrimental to your business’ reputation than just a lost opportunity!

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Toll free number service in India

Toll Free Number allow callers to contact a firm or company without having to pay for the call themselves. Consumer research shows customers are more likely to call a business with a toll free number than a business with a long-distance number. It is assumed that businesses with toll free number are larger and more stable. Hence a Toll Free Service is a viable option to boost a company’s brand and performance. It is highly significant in the world of Consumer Business.

Toll Free Services can help leverage marketing strategies, reduce costs and obtain international presence, thereby maximizing the company’s efficiency. It is an assurance to customers of not having to wait for the next working session for their queries to handled.

The Toll Free Service can be used for –

1. Customer Care

2. Handling Customer Grievances

3. Advertising Campaigns

4. Business Acquisition

There are numerous important reasons of availing a Toll Free Tech Support Service. One of its most considerable advantages is it helps you in saving assets as well as cost of the company. It also cuts off the extra tension which a company normally faces while handling tech support requirement.

It’s a premium support service offered to customers by clients. Customers need not pay even for the telephone cost while calling for their queries or complaints. We offer 1800 / 0800 / 1860 etc. to various corporate entities across the globe.

Outsourcing of Toll Free Support needs to another company also helps you in getting a service that is more reliable and professional.

Beneficial features of getting tech support services from a professional provider are:

* Real-Time Assistance – Since, most of the computer help companies work on a 24×7 time frame, you can get technical support anytime you require; doesn’t matter it is 5 AM or 9 PM, the tech support service providers stay available for you round the clock.

* Quality – Most of the toll free number service provider companies staffed with well skilled and well-educated professionals. Most of their employees are certified who hold expertise in carrying out different technical functions; thus, they can easily assist you with their skill set to handle appropriate queries of users.

* Different Modes of Services Toll Free Number Technical support services offered via different modes, including online or via phone. Almost every tech support service provider offers a toll free number on which you can call anytime during the day.

* A secured assistance – This is another pulsating feature of getting a technical service from a technical support provider company. These companies implement all the measures that required to provide quality assistance to clients. To assure a better service they also take care of security quotients. Hence, it would help you in getting a secured and better service without any negotiation.

* Hardware Support – Some of the technical service providers also offer hardware support. Hence, it becomes easier for you to get a complete support package for your PC.

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Toll free number International Service

Possessing an international toll free number can allow callers, from all over the world to reach out to your business, without having to pay for the call. Often these toll free numbers can be used as marketing tools and can engage customers and thus make it simpler for them to connect. That is why you should contact the international toll free number provider. With the ever-increasing rate of growth of businesses on the internet, most businesses have started to consider taking toll international toll free number as it is the ideal thing to do. It not only increases their customer base but also helps to facilitate business.

Having an international toll free numbers have made it easier for the businesses to serve those customers, who are way beyond their proximity.

International toll free number services

The international toll free number provider will provide services. Which are available for you from at least 100 countries and more. We know that choosing an international toll free service provider, can be a difficult decision. That is why make it simpler for you by giving you the most varied choices in terms of numbers and the most comprehensive prices to make sure that your phone keeps ringing and your business keeps booming. The services for offer are:

Efficient toll free calls via a traditional telephone line over a Public switched telephone network or to a cell phone.

International toll free numbers services to any location in the world. Amazing call routing facilities like call forwarding, call direct and time of the day routing.

Features of International toll free number service

With the purchase of any ITFS number, you are sure to receive features such as.

  • Call recording over the past 15 days.
  • Time of the day routing.
  • Call redirect
  • Call forwarding
  • Interactive voice response
  • Automatic call distribution

How do International toll free number services work

There are two different ways in which international toll free number service connects calls to its customers:

If you own a good high speed data connection. Toll free number providers do is to forward the calls to the IP PBX phone type systems. Which have SIP support which is then already connected to the online internet connection?

In case you do not possess a very fast internet connection, it is possible to forward all calls to any and every mobile and the landline phone in the whole world, once you have successfully activated the international call forwarding feature in your designated account.

An international toll free number service

Customer satisfaction: When you have an international toll free number service activated, it can make it easy for the customers to reach you whenever they have any particular query. That is why having a toll free number can be beneficial to improve satisfaction and hence create personal relationships between the company and the client and generate leads.

Vanity Numbers: Having vanity numbers in a company is beneficial because it makes remembering all the numbers very easy. It can help to generate leads in the process of advertising. It is an effective marketing tool to drive the sales through the roof.

Affordability: Nowadays, it is efficient and affordable for the small companies to set up a system of toll free number. Usually, subscription rate types of toll free number are cheaper than regular phone services. You can receive cloud option or monthly plans which don’t necessarily need a contract.

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Toll free number, Local number Or Vanity number : Business Phone Number

A business phone number keeps your professional life separate from your personal. It only takes minutes to set up, and can often be obtained for free. This is true whether you’re setting up a virtual number (toll free number) via Google Voice or a professional phone system via Vonage.

We’re going to show you how to set up a business phone number. In particular, we’ll be explaining where to get local, toll free number (800), and vanity phone numbers, as well as discussing the pros and cons of each type of phone number.

If you’re looking to set up a full small business phone system, many providers will include the local or toll free number at no additional cost.

There is also virtual phone, which is local, toll free number, or vanity numbers that forward to an existing phone line. While these aren’t exactly a category of their own, virtual phone numbers are another important option for new businesses.

Local Business Phone Number

The simplest option, a local business phone number typically assigned when you purchase phone service. The 3-digit area code corresponds to your city or region. This makes it ideal for brick and mortar businesses who have mostly local callers and/or want their phone number to establish a connection with the neighborhood.

A local phone number is usually provided for free when you sign up with a small business phone provider.

Toll Free Phone Number

If your business operates nationwide, a toll free number or 800 phone number is a way to separate yourself from any local area code. Traditionally, these numbers allowed customers to call your business without incurring long distance charges. Today, they’re generally sought-after to give your business a larger and more professional brand image. Toll free numbers can begin with 800, 888, 877, 866, 855, and 844. 

Vanity Phone Number

Consumers are 2x as likely to remember a vanity number vs. a numeric phone number on billboards or print ad. For radio ads, the results are even higher with vanity numbers a whopping 9x more memorable.

A vanity phone number communicated using easy-to-remember words. For example, 1-800-TELEPHONE is a vanity number that corresponds to 1-800-000-0000 on the phone’s keypad. The price of vanity numbers varies widely depending on demand.

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Toll Free Number Aren’t Really Universal

Universal Toll Free Number

Universal toll free number, also known as Universal International Freephone Numbers (UIFN), 800 numbers issued by the International Telecommunication Union (ITU). The purpose of these numbers is to provide a consistent toll free number that doesn’t change from country to country and is composed of an 800 prefix and an eight-digit number.

Universal phone numbers (Toll free number) give you unprecedented flexibility to mitigate risk as you test new markets. Simply advertise your business with a local telephone number in one (or more) of the 75 countries we reach. You can forward that number to any branch office, call center, landline, mobile phone, VoIP phone, PBX phone or combination of phones you choose. Then, track your success in real-time with your online dashboard. 

Universal Numbers Have Heavy Restrictions and Limitations

Although universal numbers are currently available in 65 countries, there are a wide variety of restrictions and limitations in using them for marketing, sales and customer care activities:

  • Not Recognizable – Because of the fixed 800 prefix and number of digits customers may view the universal toll free number as a mistake when they see it displayed and not recognizable in a specific locale. Also, some countries may not use 800 prefixes for their toll free number services.
  • Not Accessible from All Phones – Common restrictions of universal numbers can differ from country to country.  Restrictions on universal numbers may include not being able to call them from mobile devices, hotels, or coin phones.
  • Not Available on All Networks – Not all carriers carry universal numbers and there may be restrictions on dialing from PBX.

Fortunately, there are other options. By purchasing dedicated local and toll free number in the countries. Where your customers live, you can provide those customers with a number format. That is familiar and that they can dial from any phone.  You can then forward calls from all of the different international phone numbers. To your central call center or to any phone you want, anywhere in the world.


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Toll free number for Ecommerce

Ecommerce business is growing at a rapid pace all over the world as every day new merchants are taking their businesses online (toll free number). Companies have realized the demand in the market for quality goods and they are leaving no stones unturned to make sure they can reach customers worldwide. The success stories of Amazon and eBay are known to everyone and start-up eCommerce businesses are hoping to make the same level of impact in the global marketplace.

When it comes to boosting sales and earning the trust of customers, several factors play a crucial role and one of them is how you let consumers contact your business (toll free number). While there are several methods for buyer-seller communication, a phone is the most used medium. Buyers contact an eCommerce company for various reasons. Some people call to clarify their doubts about a product, some call to know when an “out of stock” product will be available and some people ring your business to lodge complaints regarding their purchased items.

If you want to serve your customers properly and wish to earn their loyalty, you must buy a toll free number for your eCommerce business and put it in the banner area of the website. You have to spend some money to acquire a toll free number, but it is a calculated business investment.

If you still have doubts, read the advantages your Ecommerce business can enjoy by having a toll free number.


Many e-commerce websites are popping up these days and not all of them are trustworthy. Since the birth of toll free number, people have a common perception that toll free number can be afforded by big merchants only. Over the years, the price of 1-800 numbers has decreased significantly, but the common conception remains. Therefore, when you post a 1-800 number on your site, buyers immediately think your company is one that is here to stay.

No charge for calling

When someone dials a toll free number, the receiver pays the call charge, not the caller. Therefore, your target audience will not think twice before calling you and will appreciate your generosity. Customers will know you value their opinion. When it does not cost them anything to talk with your customer care team. This respect shown to the customers transforms into customer loyalty.

Easy to remember

A toll free number can be formed in such a way that it can be easily memorized. Suppose you sell liquor online and use a number like this, 1-800-BUY-WINE. Since you have a start-up business, many customers may not remember your name. But they will hardly forget your contact number.


Some businesses earn huge revenue by projecting a “local” image, but not Ecommerce businesses. People prefer to buy from an online merchant who is not based in a small city. A toll free number does not reveal your office location and consumers. All over the country can use the same number to get in touch with your customer care team by dialing the same number.

Customer satisfaction

Generally, customers speak for a longer period of time when they dial a toll free number. This gives your sales team and customer care team a better opportunity to convince them to make a purchase. For example, if someone calls your office for information about a product. Your sales representative can tell him all the features of the product. Sound explanation of the features and benefits of a product not only boosts sales but makes the buyer happy.

Round-the-clock customer support

An Ecommerce website is open all the time. But it may not be possible for you to employ a customer care team that will remain active 24 hours a day. 1-800 numbers offer the call forwarding facility to merchants. Therefore, you can hire an off-shore call center for the night shift. And forward all incoming calls to the offshore service provider. The callers won’t feel any difference and your business will run smoothly 24-7.

If you have an Ecommerce business and are still using a local office number. Then it is time to think about making the switch. Use a toll free number for your online business and live your dreams.

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Toll free number mistakes to avoid

Toll free number top mistakes which get avoid:

1) Don’t search small-inventory websites for number availability

While I’m obviously biased, toll free number Search is among the best search tools available. Chances are good that if the number is available, and is listed as part of their inventory. Too many first-time vanity number customers conduct a search for number availability on a single site. Conduct a more exhaustive search and remember that toll free numbers can always port over to any phone service provider. Once you own a number, it’s yours – not a telecom company. So search high and low for that number and do invest time in the process.

2) Don’t restrict your choice of the number by industry description or company name

Chances are, especially for 1-800 numbers (toll free number), that your mnemonic number of choice may not be available. 1-800 is worth millions for a reason, but even 1-800-ABC plumbers may not be available. That shouldn’t deter you from getting a toll free number that’s going to be easy to remember at parties, on radio ads, and on the web. Think of verbs such as “Go” or “Call” as additions to your brand or industry name in the toll free number. For example, 1-800 is a simple but powerful example of adding an “action verb” to the addition of your brand. There are tons of other examples, so don’t settle for the first number you find.

3) Know the hierarchy of toll free number recognition with the public

Even American Idol often repeated: “These are 888 numbers folks, not 800 numbers(toll free number). That means that many people still perceive toll free numbers as being 800 numbers. The obvious ideal is 1-800 numbers, after that the second best choice is 888 numbers. IMHO 866 and 877 numbers are an equally third choice. However, that said, if 888 numbers worked well enough for American Idol then the lesson is. It’s ok to have an 888 number and not an 800 toll free. But it may require an extra few seconds reminding folks of that in your ads (toll free number).

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