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voice broadcasting service

voice broadcasting service

Voice Broadcasting: We are using it in your mobile campaign

Voice broadcasting applications take advantage of older, more traditional forms of phone technology. They can be broken into two main components.

IVR

With an IVR (Interactive Voice Response) system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound uses. Customers interact using a simple keypress. Our IVR technology is easy-to-use with a simple drag and drops menu or XML. IVR systems allow you to connect with your customers like never before. 

 The end-user places a phone call to (or receives a call from) a specified number and reaches a voice broadcasting platform with a pre-recorded message. This platform may then be navigable by using voice prompts or by pressing the numbers on the phone’s keypad. IVR is good for decision-tree campaigns.

Voice Recording

This is a simpler option than IVR. It is not interactive in the same way. The end-user places the call (or receives it) and listens to a pre-recorded message. This option is good for educational/informational campaigns. The system sends one piece of information to the end-user via a pre-recorded message. This option is much like an outbound blast SMS but as a voice recording instead of text.

Both of these options can be in-going and out-going. Either the end-user phones the system or the system can phone the end-user. Another option is flash-to-call, where the end-user calls the IVR system, which terminates the call rather than picking up. The IVR system then automatically phones the end-user back and they are free to navigate the system with no financial cost to themselves.

 Advantages of voice broadcasting

Voice broadcasting technology solves a number of unique problems that have no other solution. Corporations, government organizations, community groups – they all make use of voice broadcasting in order to maximize their reach.

  • Adding the Personal Touch
  • Providing an Interactive Experience
  • Offering Flexibility
  • Reaching a Wider Audience
  • Being Cost Effective
  • Staying Consistent
  • Expediting the Process
  • Exploiting Familiarity

These are groups who may have problems accessing SMS campaigns. Using voice broadcasting technology allows these groups to access information and campaigns.

Voice broadcasting technologies have a variety of distinct advantages. These include that:

  • they work on all phones
  • they work on all mobile networks
  • the user interface is easy – people are used to dialing a number
  • they can be used in all languages
  • A natural form of communication
  • they are accessible to those who cannot read the text.

The technology behind voice broadcasting

Another advantage to voice broadcasting is that it is relatively easy to set up. Renting phone lines is sufficient to build the needed infrastructure. However, there is a challenge in the implementation of speech technologies. Although it is possible to set up IVR in any language (a great advantage) it is limited due to the need to pre-record these prompts.

Hosting and deployment are key to using IVR technology. Currently, the infrastructure needed is very expensive although there are some low-cost options such as Freedom Fone. It also only runs on Linux-based operating systems. Whereas I personally think this is brilliant, it does mean that organizations interested in using Freedom Fone need to be familiar with Linux.

Challenges of voice broadcasting

There are still a few disadvantages to Voice technology and this is partly why some argue in favor of SMS or USSD. Voice broadcasting technologies present challenges for both users and content developers:

Cost

If the service requires end-users to phone a number then the cost is higher than SMS or USSD. However, if the service is outgoing then there is no cost to end-users putting it in-line with SMS.

User Interaction

Users may be unused to interacting with a recorded message rather than an actual human after dialing the number or receiving an inbound call. Additional training may be required. The user interface needs to be carefully designed. Having a long list of options for a caller to navigate through is a danger. The options need to be short and concise.

Connectivity

Using a voice broadcasting platform is dependent on the end-users phone having connectivity. A big advantage of SMS is that messages can be received later (with some restrictions – for example, with some Telcos messages get deleted after 72 hours if not picked up).  With voice, if the end-users phone is not connected, they cannot access the service. There are, however, ways around this. For outbound campaigns, the system could automatically retry calling the end-user at certain intervals. If the end-users phone is not connected, the system could send an SMS to the end-users phone with a number to call back to reach the voice campaign once they are re-connected.An advantage to voice here, though, is that the end-user is not dependent on using a mobile phone. If there is a land line, they can use that.

Possible misuse

Using voice broadcasting technologies give great opportunities to record voice and other sounds in the field. But, as Stephane Boyera argues, this may be subject to misuse. He uses the example of citizen-journalists in the field being able to use IVR to report on events. However, as the voice is identifiable and traceable, this poses a real risk to corrupt countries.

voice broadcasting service

7 Benefits of Voice Broadcasting for your Business

Voice broadcasting is an effective method of communicating with multitudes of people at one time. This is a must-have system for a business, especially one that regularly needs to send messages to their customers, leads, employees, and various vendors. Once you have this system in place, you will wonder how you ever functioned without it.

Voice broadcasting allows businesses to simultaneously communicate with as many people as possible. Many government organizations, corporations, and groups use call broadcast to reach out people in bulk. It is an effective communication tool to maintain a robust connect with a good chunk of people.

Benefits of Voice Broadcasting for your Business

Personalised Messages

Instead of a standard information email or SMS, voice broadcasting messages can be scripted to provide a personalized and immediate appeal to your message. Whether you’re providing information or a marketing message, this medium allows you to put forward a professional and consistent message through the use of voice.

Timed Messaging

Scheduling allows you to record or transcribe your message in the morning to be sent later that day or even the next. With some planning, you could even use this feature to compose an entire weeks worth of messages at one time.

Campaign Management

To make a campaign successful, voice broadcast can be utilized meaningfully. With the help of voice broadcasting, an automated voice message is sent to a particular group of people and another message can be sent to another group of people with a different interest, simultaneously. This way effective messaging happening from a single source makes the campaign more successful as it saves effort and the time behind it.

Flexible

The concept of voice broadcasting has even expanded. You could have the option of sending the message in an SMS text message. This flexibility gives you the opportunity to reach even more individuals with your important information. People have developed the habit of quickly checking their text messages, rather than answering a phone call. With SMS alerts enabled through voice messaging, you increase your odds of reaching all of your contacts.

Cost Effective

Voice broadcasting is not at all expensive. In fact, if used as a marketing tool, the subscription price has the potential to be more than matched by your increase in revenue. Broadcasting service providers offer one of the most cost-effective methods for a business owner to save time and stay in touch.

 Fast and Secure

We can make a large number of calls simultaneously at the same time by Voice Broadcasting Service. It’s one of the fastest ways to deploy information, market offers, or simply to connect with clients. And ensure that they all receive the same message in a timely manner. The technology is secure and stable too, with the accurate management of call lists and phone numbers.

Increased Sales

With the ability to build your brand will come an increase in your sales. From service providers like staffing agencies to bars and clubs, business owners are seeing. A substantial increase in the amount of money they can make. Using voice broadcasting as a marketing tool does not involve extensive work on your part. Other than coming up with creative ways to encourage customers to buy your products or come to your location.

 

voice broadcasting service

How to Scheduled Voice Broadcast – Time is Valuable

It’s unclear who coined this bon mot, but it neatly illustrates that the right thing at the wrong time is the wrong thing. Anyone who’s been on the receiving end of an unsolicited sales call will vouch for that. It’s not that the incredible offer being made on a Friday night when you’re just beginning to unwind is unwanted per se. You just wish the caller would be a little less tone deaf regarding timing. Voice Broadcasting need time management for giving the service to its customers.

Importance Of Time Scheduling in Voice Broadcast

But even with new legislation in place, it was still possible to annoy consumers in their homes without breaking the law. Annoyed consumers are bad for business. At the very least they won’t be using your service or buying your product. The worst case scenario is they bad mouth your company online. Besmirching the reputations of others has never been easier; an ill-timed phone call to the sort of person just waiting for an excuse to get splenetic on your Yelp page is like a red rag to an enraged bull.

The fact is, you shouldn’t even be aiming to speak to the recipient. It may seem counterintuitive, but the optimal scenario for getting. The most out of a voice broadcast is to reach an answering or voicemail service. True, listening at their own convenience may simply mean ignoring the message altogether, but at least you haven’t wound up in their bad books. And you will still achieve a certain strike rate. Hence many consumers are amenable to taking 30 seconds out of their day to see what you have to offer. If you’re truly offering something of value, a well-timed voice broadcast will win you, new customers.

Voice Broadcast needs Time Scheduling

The best time to schedule your voice broadcast is mid-afternoon on a weekday. Fewer people will answer the phone, allowing your message to sneak in, Trojan horse-like, and play the waiting game. And whatever you do, pay close attention to differing time zones. Make sure the sun is out wherever a phone receives your voice broadcast and it will smile on your efforts.

Voice messages are given more importance. It also becomes easier for the listener to listen and understand. then read a long mail and get the meaningful points out of it. Hence Voice broadcasting allows you easily to instantly send interactive phone calls easily. And you can manage the entire process directly from the web without any delay at the proper time.

 

voice broadcasting service

Voice Broadcasting Tips for Lead Generation

What is Voice Broadcasting?

Voice broadcasting is a way to broadcast the pre-recorded message to thousands of humans at a time. it could be a precious marketing tool for appointment reminders, event promotion, product or service information, telephone surveys, discount & offers & more.

Voice Broadcasting for lead generation

Lead generation is always a hard challenge for corporations. There are numerous approaches to get leads. however, voice broadcasting gives a unique kind of lead generation that gets prospects calling you rather than you making cold calls. in case you use the strength of voice broadcasting in a proper manner, you’ll get the results.Use voice broadcasting campaigns to reach clients which could assist increase income, create leads and increase message deliverability. Hence Voice Broadcasting is the Leading Generation.

Define Your Goals

  •  The number of responses you need
  •  The number of customers you want to generate
  •  Who will hear your voice message
  •  Is your message useful to the target audience

Target Audience

before delivering your voice broadcasting campaign, you must define who you are concentrated on. The goal is to connect with humans and enterprise which have a great chance of being interested in your product, service, or the information you are about to offer.

Create Personalized Message

  •  Start your message with your introduction
  •  Mention your unique & clear information
  •  Include a clear call to action like “to speak with me, press 1 now”

Encourage Response

With voice broadcasting campaign, you could inspire or allow the clients & audience to have interaction along with your message & respond instantly. it is a superb manner to keep our recipients engaged. Getting a reaction is a key to a successful lead generation.

So, voice broadcast is a powerful & simple way to deliver your message with a maximum feasible attain and encourage people to take your desired action which will increase your response rate. Hence you can improve your business sale by using voice broadcasting service.

voice broadcasting service

Voice Broadcasting Service: Web based automated voice messaging system

Brief introduction to Voice broadcasting service

Voice broadcasting is a popular method for direct marketing of your business. Voice broadcasting service is an efficient and cost-effective way to deliver appointment reminders, promote events, conduct surveys, automate customer alerts, and more.

At once you can broadcast telephone messages to hundreds and thousands of call recipients. Both commercial and community applications are under this technology. Voice broadcasting service allows you easily to instantly send interactive phone calls easily. And you can manage the entire process directly from the web.

Benefits or key features of voice broadcasting

Message Personalization with text-To-Speech:-

You can customize your voice broadcasting for each recipient via having the text-to-speech feature, insert their name, organization, account balance, or other information you need in the voice notification and so on.

Interaction with IVR: –

Use outbound IVR to add an interactive capability to your voice notifications to gather information or tailor specific messages based totally on responses.

Consistency: –

Calling the individuals manually cannot be consistent. The human effort behind such calls asks for the investment of time and money. Voice broadcasting service gives the customer, a consistency of broadcasting to many.

Personalized Messages: –

Voice messages are given more importance and it also becomes easier for the listener to listen and understand than read a long mail and get the meaningful points out of it.

Get real-Time Reporting: –

You don’t need to wait to receive reports from an account manager. You can access real-time voice notification reports on your voice campaigns online whenever you want, as compared to other services.

Cost Effectiveness: –

The cost-effectiveness of voice broadcasting service is one of the most useful features as they help to get connected with the customers without any separate special setup. It has less cost as compared to other services.

Best voice Broadcasting service provider in India: –

If you want to use voice broadcasting service for your business with the advanced features, you can depend on Telcob services. Telcob is leading voice broadcasting service provider in India. It is providing best services because it is having latest features and offers. The cost of telcob’s voice broadcasting service is less, as compared to other service providers. You can try its demo by visiting its official website named “telcob.com”.

It is providing other voice broadcasting services. These services like personalized messages, leaving messages to the customers, campaign scheduling, and campaign management too.

Telcob Voice broadcasting service phone software manages a huge database of your phone and digitalized messages too. These computers can simultaneously deliver thousands of phone messages by using VOIP, analog or digital telephony components. Hence Telcob services are far better as compared to other service providers.voice broadcasting services

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