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Best Toll Free Number Providers, Toll Free Number

Toll free number switch from one carrier to another

April 17, 2018

Phone number portability was instituted by the FCC in 1993. It granted ownership of a toll free number to the company who uses the number, not the telephone service provider. Prior to 1993, companies found themselves tethered to their phone company for years. As switching providers would have caused serious disruptions in their business.

Now, thanks to portability, companies can transfer their toll free number to any carrier they choose without the risk of losing the equity they’ve built over the years with their primary 1-800 number.  Transferring a toll free phone number is simple, and it can complete without interrupting service.

RespOrg Change Authorization

Once you’ve chosen your new service provider. It will be necessary to complete a Responsible Organization Change Authorization. Responsible Organizations, also known as RespOrgs, maintain toll free number registrations in the United States. The RespOrg system created in 1993 as part of the toll-free portability program.  As a customer, you will have to fill out all of the information on the form regarding your business and current provider. Check and double-check the details to be sure everything is correct. As a single error could lead to a rejection of the transfer.

Once you’ve completed the form, send it to your new carrier. Some providers will require extra information. Such as a copy of the most recent phone bill associated with your toll free number. Be sure you gather all of the necessary forms and documents to ensure a smooth transfer.

It can take as few as three days and as many as 21 days to complete a successful transfer of a toll free number. It’s important to be patient but keep in touch with your new provider so that you know the status of your transfer. Do not cancel your service with your current toll free provider. Until you have received confirmation in writing from your new carrier that the transfer completed successfully.

 Plan For Changing Toll Free Providers

Most toll free phone number transfers are smooth, some customers find themselves up against roadblocks. Some carriers may refuse to release the telephone number through the RespOrg authorization process. 

In that case, customers will have to work with the Number Administration Service Center (NASC) in order to transfer their toll free number to a new provider.

The RespOrg process is free, but the NASC process does involve a fee. That fee will charge the NASC to your new carrier, who will pass that fee along to you, the customer. Exact costs will vary depending upon the provider, so it’s important to ask your new carrier what their NASC fees are before you decide to make the switch, just in case your initial authorization is declined.

Switching Your Toll Free Phone Number

While it is relatively easy to change providers for your toll free number. In order to ensure your service is not interrupted and you can continue to own your number. You must conduct a bit of up-front research to choose the best new carrier. Understand their possible NASC fees, and you must have your timeline in place for your transfer. Never cancel service with your old provider until you’ve received your confirmation from your new carrier. That they now manage your toll free number.

 

 

Best Toll Free Number Providers, Toll Free Number

Toll Free Number 800 vs. Local Numbers

April 16, 2018

For small businesses, virtual number (Toll free number) are extremely cost-effective and can customized to fit a business’ location, services and professional needs. They also allow you, as a business owner, to choose what you need. When you need it and easily make any changes along the way.

So now that you’re convinced virtual numbers (Toll free number) are the best place to start. How do you decide whether to go with an 800 phone number vs. a local phone number?

Toll free number 800 

Also known as toll free number, 800 phone numbers are an excellent choice for businesses with customers who live and work beyond their local area – like an eCommerce site, for example. An 800 phone number allows customers from all over to call your business for free. They are also, in most cases, easier to remember and can provide credibility. By making your business appear larger and more established (Toll free number service). Another benefit is that by having an 800 number, you’re not showing a preference towards a specific region — all customers are welcome to place an order.

Local Numbers

Local numbers are phone numbers that are assigned based on geographic location. People and businesses around you probably share similar digits, so if you’re a company that does business exclusively within a certain area, it can be better to present your number within that area code to signal to customers that you only serve that region. Keeping with a local number can instill confidence in your customer base and provide a sense of “hometown pride” with which an 800 phone number or out of area number just can’t compete.

In some cases, businesses don’t fit exclusively in one category or the other. If it sounds like your company could benefit from a combination of both types of phone numbers, then securing an 800 phone number (Toll free number) and a local number could prove successful. By assigning a toll free number for inbound calls and using local numbers for outbound calls. Customers calling you professional support features, while prospects receive calls from representatives who appear to be from their area.

Best Toll Free Number Providers, Toll Free Number

Decide which Business Toll Free number is good for your Business

April 15, 2018

Small Businesses Have limited budget for their promotions for making a good online presence. A toll free number provider service gives your business a strong online presence. Using a toll free number extend your reach nationwide by only using a single number you can connect with your customers without any issue of cost. The user of the Toll free number will not charge for the call.

You can create a virtual office everywhere in the world. With a single business number which starts in India with the 1800- according to the country.

Now, these business numbers also have some types:

  • Toll Free Numbers With the Prefix 800,877 etc.
  • Vanity Numbers
  • Local Numbers

Toll-Free Numbers- These toll free numbers are usually used by the most of the businesses. These numbers are free to form the caller’s end. Hence the prefix of these numbers is 800, 877, 888, 899 which influence the callers to call for the inquiry.

Vanity Numbers- Now these numbers are in trend. Businesses using these number because the specialty of these numbers are they are eye-catching. Easy the remember. The format of these number is 1800-XYZ-ABCD.

Local Numbers- These numbers are the special area codes. So these numbers are only free for some specific area which code is used in the number.

How to decide which  Business Number is good for your business?

Toll Free number is advised for the business who can afford the call prices from their ends. The customer can reach towards you without paying a single penny which creates a good professional image and a scenario in which customers are comfortable to call you for their queries.

Vanity numbers are mostly used by the business, who want to aware the customers about their brands.

Hence Local numbers are advice for the business owner who only wants to promote their business at some particular location.

Improve the Customers Retention Rate

This platform of using toll free number service improve your reachability. Stay there, where are your customers without going or shifting your office with a simple vanity number. This easy reach towards your customers gives you the better results than before.

Customers can call you anytime from anywhere, you can give them a brief about your products and services. This will improve your customer’s retention rate.

This business number gives your customers a way to connect with you for their queries about your products and services. Also, Customers can share the problems they are facing while using your service, so you can further fix your bugs according to your customers need.

Eye-Catching Numbers- Easy to Remember

These business numbers are the eye-catching numbers, which means if someone saw this number only once, he can easily memorize this number for connecting with you later. It simply starts with the four digits 1800, then the further number is like 1800-XYZ-ABCD easy to remember digits.

These eye-catching numbers are the vanity numbers and the service provider also gives you an opportunity to choose your own number according to your business need.

Hence the special thing about using toll free vanity number is this number will make your good Professional image in the market. This will also give the Recallers for your businesses.

Easy Management

The toll free number service management is easy. Because an IVR system is provided by the number provider company. Through which you can manage all your call records. So all the call records are managed in the database for future use. This database can delete also, according to your requirements. Hence this business number can access by the multiple agents and this handling provides the customers your availability 24×7 No busy tone ever.

Advantages of the toll-free number services

  • Nationwide Reach
  • Free for your customers
  • Vanity Numbers
  • Connect you 24×7 with your customers
  • Extend your business
  • Accessible by the multi-agents
  • No busy tone

So, Choosing toll-free number service for making your online presence is a good step for your business image.

Best Toll Free Number Providers, Toll Free Number

Toll Free Number & Toll Number Difference

April 13, 2018

Here we have to know and learn Difference Between Toll free number and toll number.

Let us know about Toll free number and Toll number what exactly it is. A toll number in the United States or in all over the world it is a regular 10-digit telephone number. These numbers may not be free to the caller; standard long-distance charges could apply depending on the caller’s long-distance provider and plan.

If a caller has a free or unlimited long-distance plan with their telephone service provider. The call would made at no additional cost. The toll dial-in numbers we provide are located in large cities. Where the cost for attendees to connect to them is likely minimal compared to dialing toll numbers. Hence In more rural areas like many other conferencing services offer. At the time of this post, clients can dial a toll conference call number in Los Angeles, San Francisco, Seattle, Chicago, Dallas, Boston, India, New York, Atlanta and Tampa and other countries.

Now let’s move onto a toll free number (Toll free number service). A toll free call by definition is a call that does not cost the calling party anything; instead, the host is responsible for the cost of the call. When you provide your callers with a toll free conference number, the calling party does not have to worry about being billed long-distance charges for the call because the organizer of the call is covering the cost for all attendees using the toll free dial-in number. Hence a toll free number in the United States can start with the prefix; 800, 888, 866, 877, and even 855. Our service offers a toll free 800 conference calling number.

So which conference plan is right for you, toll or toll-free?

This depends entirely on you and how you prefer your callers connect to your conference or the budget you have to put towards your audio conferencing. We thought it would be best to give our users full control over their calls and the cost associated with them, so we’ve set up our service with both options available, toll and toll free number, so our users can choose either or both types of access numbers.

Best Toll Free Number Providers, Toll Free Number

Toll Free Number 1800 needed for Online Business or Not?

April 13, 2018

Business startup books recommend that you obtain an 1800 number (Toll free number) for your business. Especially if you are running an eCommerce store.

But these days, long distance calling is mostly free or extremely cheap. In today’s age of cell phones and free unlimited long distance calling, is having an 1800 number really a necessity anymore.

Benefits Still Apply :

So compelling about having an 1800 number (Toll free number). I’ve compiled a list of the commonly perceived benefits of having an 1800 number below:

Increased Sales 

According to the books (and common sense), if a customer is given a choice between dialing an 1800 number vs a long distance number (Toll free number). They will invariably call the toll free number first. Statistics show that most customers purchase from the first company they call so it is important to get that first point of contact. But I wonder how many people actually think like this today? When dealing with two unknown companies, I’ll almost always call the company with the most professional and aesthetically appealing website regardless of the type of phone number. The type of phone number is rarely the deciding factor whether I will call a company or not.

Credibility 

Consumers often assume that a toll free number is associated with a large company. So logic dictates that they will want to go with a more established player. Again, I tend to associate credibility with the professionalism and aesthetic appeal of the website itself rather than through a phone number. Personally, I prefer to shop at small boutiques. These days, large conglomerates and corporations are generally associated with lousy customer service. If you appear to be a small establishment, who cares? If anything, I tend to correlate small establishments with more personalized service.

Increased Order Size 

Supposedly, companies with 1800 numbers receive larger order sizes on average (Toll free number provider). While I believe that order sizes tend to be larger when you are able to speak to a customer’s face to face. I question whether simply having an 1800 number would actually cause a customer to buy more.

Decreased Returns 

Supposedly, stores with 1800 numbers are less likely to have returned. Once again, I fail to see a correlation between product satisfaction and having an 1800 number. Product returns are usually dictated the quality of the product and its presentation rather than a phone number.

Call Forwarding 

With an 1800 number, you can accept calls on any phone line of your choice. Whether it be a cell phone or a landline and customers won’t know the difference. While this is extremely convenient, these services are no longer limited to 1800 numbers anymore. For example, Google Voice allows you to forward a call from one number to any phone of your choice depending on the time of day, and it’s free.

Best Toll Free Number Providers, Toll Free Number

Toll free number, Vanity, Toll number which Phone Number should your Brand option for

April 12, 2018

I have told, an inbound call is one when a customer initiates a call to a call center or contact center (Toll free number, Vanity, Toll Number). A help desk also handles inbound calls, although outbound calls can also make the employees to the customers.

However, have you given a fair bit of thought as to what are the various types of business phone numbers that are in prevalence these days when a customer wants to initiate a call?

After quite a bit of study, I have been able to boil down the list to 3 broad categories.

Toll free Number (1800-xxx-xxxx): 

This type of business phone numbers is those that begin with one of the following three-digit codes: 800, 888, 877, 866, 855 or 844, and allow callers to reach businesses and/or individuals without charge for the call. The charge for using a toll free number is paid the party called for (the toll free subscriber). Instead of the calling party. Toll free number can dial directly from your business or personal telephone line.
So far from what I have observed, toll free number are very common and have proven successful for businesses, particularly in the areas of customer service and telemarketing. Effectively, they provide potential customers and others with a free and convenient way to contact businesses.

Vanity Number (1800-xxx-x-xxx): 

A vanity number is a local or toll free telephone number for which the subscriber requests an easily remembered sequence of numbers for marketing purposes. Vanity numbers have proven time and again to increase call-in response rates and overall marketing campaign return on investment (ROI). They also add instant credibility to a company’s name and public image.

Toll Number (1860-xxxx-xxxx): 

When a subscriber opts for Toll numbers, customers are charged local rates and rest of the functionalities are same that of Toll free Number. As a result, businesses who own the Toll number don’t have to bear the charges on behalf of the Customer.

So, what number suits your business?

Toll free number is enterprise businesses who can afford to bear the charges on behalf of customers. A toll free number makes it easier for customers to reach you and get their questions answered. They’ll be able to call you any day, at any time and it won’t cost them a dime. The easier you make it for your customers to reach you, the more likely they will remain a customer.

Vanity phone numbers are easy to remember and add credibility to your business. These numbers are best for businesses that spend a lot of money on display advertising and marketing, like a billboard.

Apart from the calling dynamics, Toll Numbers are similar to toll free number. And primarily, makes it easy for customers to get in touch with the businesses.

Best Toll Free Number Providers, Toll Free Number

Toll Free Number 1800 Power

April 12, 2018

Toll free number or free phone number is a telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. For the calling party, a call to a toll free number from a landline is free of charge. Toll free numbers allow callers to reach businesses and/or individuals without charge for the call. The charge for using a toll free number is paid by the called party (the toll free subscriber) instead of the calling party. Toll free numbers can be dialed directly to your business or personal telephone line.

1-800 numbers – they’re everywhere – billboards, storefronts, advertisements, television, websites, business cards. In fact, it’s pretty much a given that when you hit the “big time” you’ll need a toll free number for your business. After all, are you really going to make your customer foot the bill to contact you to spend money on your product or service? Of course not.

Toll Free Number as a Business professional

A toll free Number gives a business a more professional appearance and makes it easier for clients to contact the business and a free number also provides a company with the potential to increase sales.

But don’t just get a toll free number because it’s the right thing to do. Get one because of what it can do for you. And today, that simple number can do a lot more than you might think. Besides giving your customers a way to contact you on your dime, here are some other practical uses to consider:

Get a toll free number from a toll free forwarding service and patch calls through to any phone, anywhere, on the fly. Take customer calls on your cell phone, at the office, at home or at your vacation home. Since your customer always dials that same toll free number, you’re always “in the office” as far as they’re concerned.

Many toll free number provider call hunting and voicemail/fax services via email at no extra charge. The toll free number is so affordable today. That you can use them to track the effectiveness of ad campaigns or promotional vehicles. For example, use one number for your website, one for your yellow pages ad and one for billboards. Now, tracking the performance of each item is simple. Just check your call logs on your online management page and immediately see. Where most of your inquiries are originating from.

Flexibility is key when you are growing your company.

What if you had the opportunity to move your operations halfway across the country because it would increase productivity threefold? Halfway across the world? Having a forwarded toll free number maintains continuity with your customers even if you’re moving every other month. Simply log onto your online control panel and switch the destination number. You wouldn’t even have to change your business cards.

Best Toll Free Number Providers, Toll Free Number

Recent Advances in Toll Free Number

April 11, 2018

In the past, the key benefit of a toll free number was that a customer could call from anywhere in the country, without paying extra, and access your product or service. While this was helpful, it was also very limited in scope.

Toll free number dialing has been around since 1967, but today there is a wide range of benefits that make the toll free number a key business tool. While the original 1-800+ prefix lasted 30 years before its 7.8 million numbers were used up, today toll free number area codes are being used up at an increasingly rapid rate thanks to advances in telecom technology that make these numbers incredibly helpful for businesses.

Today, multiple options are available for routing incoming calls to businesses, ranging from Time-of-Day (TOD) routing to converting toll free calls to incoming VOIP calls to transfer them to local numbers (Toll free number provider). All of these options help businesses handle customer calls more efficiently and effectively than ever before.

Benefits of Toll Free Number Dialing

Expanding the Reach of Small Businesses

When the toll free number was first introduced, the pricing structure was fixed and prohibitively expensive for anyone but high-volume users. This puts local businesses at a disadvantage, as they could not use toll free dialing (Toll free number provider) to expand their customer base into neighboring areas.

Today, however, toll-free calls can be routed anywhere, and billing is based on a record of per-minute incoming calls rather than a flat rate. This allows small businesses affordable access to toll free number, allowing them to expand their reach across the country at a fraction of the cost of opening additional stores.

Falling Rates due to Competition

With the implementation in 1993 of toll free number portability, a toll-free number no longer tied a company to a particular carrier. As a result, companies can take their toll free number with them to any carrier that offers better rates. Today, many large users are able to purchase toll-free services for two cents per minute or less. As competition continues and telephone companies work to gain customers, more features and services will be available at lower and lower prices.

‘Vanity’ Numbers for Memorability

Vanity numbers, such as 1-800-FLOWERS, allow businesses to have the toll free number that customers can easily remember. In the same way that a memorable website address drives traffic, a custom toll free number can help a business be the first choice in a customer’s mind for a particular product or service. A vanity number can help a business with both branding and getting a better response from advertising.

Large Variety of Customizable Routing Options

A business using a toll free number wants to make sure they know where their customers are calling from and also needs to control where each call goes. With current advances in telecommunications, a large variety of options are available, ranging from simple to complex. 

A business can choose the services they need and set up their telephone system in a way that is completely unique to them.

Here are just a few of the available toll free number options.

Time-of-Day (TOD)

It is a simple routing allows a business to route a call to a different destination. Depending on what time the call comes in. This is very helpful for businesses whose centers are not all open 24 hours a day. A center on the east coast could answer earlier calls and a center on the west coast could answer the later calls, no matter where the call originated. 

Day-of-Week (DOW) or Day-of-Year (DOY)

Another simple routing that allows certain destinations on certain days of the week or year. This can allow a business to offer holiday or weekend service. Anywhere in the country with only one center open that day.

Area Code Routing

The feature favored by companies that offer state-specific or region-specific services. This feature allows a company to route calls to certain locations. Based on where the caller is dialing from, allowing more efficient service with fewer transfers.

Dynamic Network Routing (DNR)

It allows calls to be segmented and routed call-by-call to receiving agents. Who have certain skills, or using business-defined rules to route callers to an IVR or other systems.

Direct Toll Free Service

Allows a business to offer toll free service internationally with the same number you currently use in the United States. Another similar service that is available is International Toll Free Numbers. Which enables a company to provide international callers a toll-free number. In their own nation that will route to the U.S. office or call center of the business.

Global Inbound Service 

They permit a company to distribute calls to a variety of centers throughout the world. This is similar percentage Allocation Routing within the U.S. But with a global focus for businesses who have customers and offices around the world.

IP-based Services

Let a company take advantage of an IP-based telephone system such as Voice over Internet Protocol (VoIP). Using a VoIP system can reduce costs while still allowing the segmentation. And reporting of incoming calls that a traditional phone routing system provides.

The ultimate benefit of having a toll free number is that the options are totally customizable. Not only can it extend your reach nationwide and help customers. Remember how to reach you, you can understand your customer base. By using the increasingly sophisticated tracking and routing options available. Each business can contact various providers and find the services they need at a price they can afford.

 

 

 

Best Toll Free Number Providers, Toll Free Number

Strategies for Picking a Toll Free Number

April 11, 2018

The toll free number for your business, there are certain strategies you should consider to make it memorable. (And that’s the true benefit of customizing a toll free number making it memorable.) With the toll free number, you can customize by specifying a vanity number and/or the 800 prefix (i.e. 1-800. 1-888, 1-866, 1-855, or 1-844).

Vanity Number

A vanity number is a cleverly customized toll free number. As a customized number, vanity numbers are often more expensive than a generic toll free number. Yet, some businesses find value in vanity numbers because they can incorporate memorable, mnemonic devices. For example, it’s hard to forget how to order new contacts if the company’s toll-free number is 1-800-CONTACTS.

Along with the additional cost, here’s the downside of a vanity number: it’s very possible that all the memorable numbers are already taken. You can’t duplicate a telephone number. And since vanity numbers came in vogue in the mid 1980s, over the past few decades, most companies have claimed the most clever and memorable combinations.

Is there a strategy for picking a toll-free number?

The most recognized and memorable toll free numbers are 1-800s. This means that if you purchase a 1-844 number for your business, it’s likely your customer won’t recognize it as a toll free number. A 2011 whitepaper found that “97% of consumers recognize the 800 exchange as toll-free, but few connected with the toll-free exchanges 888, 877 and 866.” As a millennial, I can say this is true for me. For many years, I only associated free phone calls with 1-800 numbers.

So the best toll free numbers are 1-800 vanity numbers. The second best toll free number is any number beginning with a 1-800 prefix. If you can’t get a 1-800 prefix, the next most memorable numbers are vanity numbers with an 800 variation (888, 877, 866, 855, 844).

There are some risks with intuitive or clever vanity numbers. If your client dials 1-877-CONTACTS instead of 1-866-CONTACTS, they’re likely calling your competitor directly. Or while 1-800-BitesMe could be an exterminator, but 1-877-BitesMe could be something very different.

Best Toll Free Number Providers, Toll Free Number

Reasons Why Indian Travel Companies Should Use A Toll Free Number

April 10, 2018

According to industry researchers, India’s tourism sector grew over by 10% in the six months from April-September, compared to near 8% in the year-ago. This significant growth is now slowly re-shaping the tourism business (Toll free number).

To keep on par with the changing needs of tourism, companies have begun all kinds of exciting expeditions, tours, and packages, from expansive travel and hotel bookings to trekking planners and adventure expeditions.

Despite the availability of everything online, one still encounters a lot of glitches & uncertain situations on the road. To smoothly handle these traveling chaos, companies are now taking the big leap in providing peace of mind to their customers by increasing their availability over the widely usable mode of communication i.e. phones.

In fact, toll free number is proving to be beneficial not only for the travelers but for the travel companies as well. These companies can now easily save many disappointed customers and bad reviews by instantly solving their queries on the go.

1. Gaining Credibility of Toll free number

Having a toll free number ensures a sense of credibility while creating an impressionable brand image on potential customers. In a country like India where a wide majority is still new to online monetary exchange, it makes sure that all doubts are taken care of by assuring a transparent conversation of the details involved in the process.

These days in times of online frauds one is often apprehensive about company’s reliability, making the decision-making process more complex and full of doubts.

A toll free number provider assures a fulfilling travel experience which inevitably results in strengthening of the brand image by word of mouth.

2. More Satisfied Customers

Usually, while planning travels or traveling, one needs to engage in a lot of telephonic communication which can be expensive. Toll free number provider make sure that travel companies seem approachable and cost-effective to the customers as calls can be made free of charge

Also, accessibility to travel companies is a must because transport glitches, sudden changes in the itinerary or the weather are very common and toll-free numbers which guarantee twenty-four hours availability are a perfect redressal mechanism. A customer can be made a loyal customer by assuring instant responses and toll-free numbers can make this a certainty.

3. Customer Analysis for Business Growth

Customer numbers tracking & call-recording help in creating a large database for customer analysis. It also guarantees the resolution of customer queries in an efficient manner, by directly addressing customer’s grievances.

All the high-quality toll free number service providers such as Servetel gives an add-on dashboard to their customers to easily analyze the calls and understand customer’s expectations or pattern. This analysis further facilitates the creation of innovative customer-oriented travel solutions.

4. Widens Customer Base

Toll free number increase the numbers of incoming clients as they are easy to remember. But the feature which indisputably wins the race is it’s “cost-free” calls for the customers.

Here company bears the call costs which attracts potential clients and in-return ensures a significant increase in one’s business.

5. Power-Packed Call Handling

Toll free number can handle multiple calls simultaneously so that no enquires go unanswered. The intelligently created call routing structure further ensures that no customer is left hanging on the call.

24×7 accessibility along with free calls and the quick responses to the travel queries puts the customers to ease. All travel companies, small or big, can make successful using the toll free number. As it gives customers the freedom to contact them easily and free of charge. Ensuring credibility and making a nationwide presence.

Most importantly, with emerging cloud telephony solutions in the markets. Setting up a toll-free number has become much easier and economical by eliminating all the intermediate infrastructural setup.

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