One of the most common questions that we are asked is “how do I get a toll free number? As while it’s not always straight forward for us, it’s easy for you. But to answer this we need to first understand what a toll free number is.
Toll free number is essentially free to call phone numbers. The toll free number would be a 0800 number, for example. Toll free is the generic term given to these free to call numbers and while we call them 0800 numbers, we can’t use this term in other countries as they may use a different number range for their free to call numbers. Like France uses 0805, for example.
Firstly, you need to be looking at the location that you require a toll free numbers in. If it’s the UK then several companies are able to supply these solutions. If you are looking for an international base of toll free numbers, you need to be looking at specialized companies like us, that have the expertise to deal with the legislation and sporadic changes that happen with an international toll free numbers.
For example, plenty of locations have a surcharge on their local toll free number, not having the correct facts upfront can cost you. Also, some of these numbers aren’t actually obtainable right away and do require a lead time to become available.
Then you have all the costings and rates, including redirection costs and the surcharges; previously mentioned. This is where we can advise you of these costs and provide you with a simple monthly rental and a call rate, making the process extremely easy.
This should be the main question outside of “How do I get a toll free number?” and it’s an important one in addition to choosing the right location or number.
You can use an international toll free to advertise to a countries local customers, for example. It’s quicker, cheaper and simply more efficient to get an international toll free numbers set up and advertised rather than spending time and resources obtaining in-country premises and staff before you have a need.
Another example could be your product is internet based and available internationally. You need to support your customers and staff in international areas. An international toll free number is a much quicker and efficient solution to open communications, than having a host of international premises.